The driving schools industry in South Africa has quite a number of flaws.
The first is that there are more than one regulating authority, (Driving Instructors Associasion of South Africa - DIASA, and two factions of SAIDI, South African Institute for Driving Instructors, one in Gauteng and one in Western Cape.)
Although the two Saidi organizations supposedly work together towards the same goals, one has to wonder if it would have been better to simply work as two offices of the same place.
driving schools at the moment has no conformity, are not required to register and are not being controlled and students doing the K53 test are never sure of the driving school that they are attending. Unscrupulous instructors takes advantage of students, sometimes charging for lessons long after the person is ready for the K53 drivers test.
The bulk of the driving schools in South Africa, are unregistered one man businesses, who have never even heard of SAIDI or DIASA and does not comply with any regulating orginisation. They charge whatever they want, and their service delivery is very poor.
Even the testing stations are in some would call “a state of chaos”. Earlier today, I’ve heard of a person being failed for driving in the wrong direction of a parking lot, with no markings or road signs indicating that it is a one way driving area.
With the current booking system, students need to phone the enatis call center up to ten or fifteen times daily, simply to be told that there are no appointments available. It takes up to three months to get a booking for you driving academy and to be failed on your way there because the testing center does not have the correct road markings is not acceptable. Test Examiners said to be rude, unprofessional, and the fraud and bribery happening at the testing centers does not help either.
Firstly, agents are bribed for appointments, and appointments that would have been available to the call center not longer are because some schmuck wanted to add a hundred rand in his on pocket, and another one was not willing to use the system in it’s legal form.
Secondly, examiners are extra strict on students in order to encourage bribery. In stead of passing people who are good enough, and allowing the next one through the system, they will fail people up to three times, and by th third time, students are so tired of spending money on lessons, appointments and car hire, that it is cheaper to bribe the examiner for those sought after passing marks.
Mostly, these are just my personal opinions and I welcome any one who differs to correct me where they can or just to offer their opinions to the contrary.
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