Through web conferencing, there is an opportunity to chat and communicate with co-workers, even facilitate meetings, presentations and demonstrations. Web conferencing not just offers communication exchange but also allows participants to trade documents, share applications, access desktops, use whiteboards and PowerPoint.

How did this technology started?

Lucy P. Roberts, author of ?History of Web Conferencing - Multifunction Conferencing Comes of Age? (2004) traced the roots of web conferencing long before there is internet.

The University of Illinois developed a system known as PLATO during the 1960s. This is for their Computer-based Education Research Laboratory (CERL). This is just a small system supporting just a single classroom of terminals connected to one mainframe computer. In 1972, the terminals being supported by PLATO increased to over a thousand.

Although PLATO was long before internet technology and it is mainly designed for computer-based education, it paved several communication features that became the foundation for web conferencing and instant messaging. PLATO Notes, was the world?s first online messaging boards, while Personal Notes is used for electronic mails. Talkomatic is used for real-time instant messaging or for chat. PLATO even developed a tool for monitor mode or remote screen sharing.

David Wooley, creator of PLATO Notes in 1973, eventually designed Lotus Notes which was released in 1989. Lotus Notes is mainly an e-mail client, but it can also be used as an instant messaging client, browser, notebook, and calendar reservation client. Roberts cited that Lotus Notes was the first commercially released product that offered document sharing, user-created data-bases and remote location communication.

The PLATO technology gave birth to several communication tools that paved the way for web conferencing. But it wasn?t until mid-1990s that the complete web conferencing started to shape up and become available in the market.
Roberts cited PlaceWare as one of the first companies to provide complete web conferencing. It was developed by Xerox Palo Alto Research Center in the 1990s. In 2003, Microsoft acquired PlaceWare and renamed its core product Microsoft Office Live Meeting.

Meanwhile, file sharing started proliferating the World Wide Web. Peer to peer (P2P) file sharing refers to sharing of file containing audio, video, data or anything in digital format. With peer to peer file sharing, peers act as equals, the roles of clients and servers are merged. There is no central server that manages the network nor a central router.
Peer to peer file sharing was seen as a way of hosting web conferencing, rather than running the application through a single server. With this P2P format, it is more dynamic and involving.

Groove was the first to apply the P2P concept in web conferencing. It was released on 2000 and was upgraded in 2002 with impressive results. WiredRed Software, in 2003, released the first web conferencing software that does not require significant installation time.

Most web conferencing providers offer packages that contains voice over IP,co-browsing and application sharing, additional features that can be readily available like polls, event management, PowerPoint presentation, playback, recording and live annotation and mark-up.

With a lot of web conferencing providers and vendors in the market today, web conferencing is becoming more and more common. A lot of people are using this technology in their businesses and companies. New development in the web conferencing system is inevitable due to competition and continuous technological innovation.

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Web conferencing is still a young technology. Initial effort with web conferencing just started late 1990s and is still in the process of improvement and development. Although the technology is still young, businesses and companies are seeing the potential in web conferencing.

Companies are seeing web conferencing as a way to cut down expenses for their employees travel. Instead of sending employees to other locations, employees are now hosting web conferences with clients or with colleagues for collaborations. Also employees get to avoid travel stress as an effect of travel delays, traffic congestion and other travel issues.

According to Diane Dannenfeldt (author of ?How to Host a Web Conference?); Desire2Learn Inc., a developer of web-based learning systems based in Ontario used web conferencing to reduce the cost of pre-qualifying sales leads. Normally, it would take them two days and $800 to fly a salesperson to the West Coast for a one-hour meeting that could still result to a no-sale. With web conferencing, they were able to meet with the client and provide presentations about the product without spending money and time as they did before.

Employees are opting for web conferencing since they are able to get the necessary data they would need for presentations or discussions. Necessary data and demonstrations are just a click away. This effective way of rolling out products will definitely interest clients. Clients immediately understand the product after presentations or demonstrations. Such effective communication and demonstration may encourage the client to purchase or subscribe to the product being offered.

Web conferencing also forges a global connection. Employees get to connect and interact with colleagues located in other branches or offices in different locations. Collaboration and cooperation are forged over web conferencing especially for online projects between local and international colleagues. This build stronger employee relationship geared toward productivity.

Some companies cited that web conferencing is an ideal set-up whenever they are demonstrating software, sharing PowerPoint presentations, or training participants on a new software application. Web conferencing is also a great way for showing fast moving audiovisual presentations.

There are companies that noticed that web conferencing to have huge effects in initiating the first contact with a prospected client, without commitment in time and travel costs. Improving the number of prospect clients can also lead to higher possible sales.

Several towns and places hold their meeting through web conferences. They use this technology so they can view and revise their plans based on feedback and programs of other regions. Through this, local government can solicit proposals, plans and feedbacks to improve their way.

Several companies are also switching to web conferencing to include absentee shareholders in their company meetings. Companies would include a live and interactive web conference for their shareholders who are unable to attend in person.

Of course, training is also another reason why companies are starting to think of shifting to web conferencing. Attendees just need to dial in on a conference phone line and log unto a private Web site.

With all of these reasons, it just show that web conferencing can be useful in giving consumers and shareholders information they need during a new product launch, product recall or at a time when there are news that the company needs to be explained or clarified.

Web conferencing shows that even if its still a very young technology, it is already pulling or catching attention of some big boys in the market.

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A few years ago, people having conversations and meetings while they are in different locations means having the conversation over the phone. But today, people can communicate, even conduct live meetings and presentation even if they are half a world away. All you need is a computer, internet access and a downloaded web-based application to communicate effectively over the internet. This technology is called web conferencing.

So, what exactly is web conferencing?

With web conferencing, participants can share audio, video, content or combination of these in real time. This enables people to attend meetings or presentations when they can?t attend them physically. Attendees or participants of web conferencing can have a downloaded application on their computer or they can just access a website or URL to join the group having the meeting or presentation.

Web conferencing enables us to share presentations, documents, videos and multimedia applications. Is also enables us to save money on the costs associated with high bandwidth. You can meet whenever from wherever, as long as you have a personal computer/ laptop and internet access.

Since web conferencing allows users to have business meetings, trainings and conduct presentations and demonstration, it is a requirement that attendees have high-speed internet connection in all user and web sites. Presiding over a session can be passed among the users or the attendees, so that another user can act as the presenter or demonstrator.

Some web conferencing systems or providers include several features in their systems like texting, VoIP (voice over internet protocol) and full- motion video. Audio streaming was also added as an additional feature since web conferencing started in the early 1990s. With audio streaming, attendees can listen to the audio as they view the presentations.

Messaging or sending messages also became more efficient. The leaders can entertain live questions or conduct answer sessions. Attendees can send private messages to the leader, who can answer trough private messages or may publish the message so the entire team or attendees can view the message.

There are attendance rosters which allow the leader and the attendees to view who is currently involved in the conference. There is also a tool for recording. Recording allows for the synching voice and visuals into a permanent record which can be shared with others on a later date.

Whiteboard also allows the leader or the attendees to highlight items in the presentation or can be used to make notes. There are also tools for polls and surveys, allowing the leader to ask questions with multiple choices addressed to the attendees.

Screen sharing is also another feature of web conferencing. With screen sharing or desktop sharing participants can view the screen or whatever is on the screen of the leader. Some screen sharing applications also allow remote desktop control which means participants can take control or manipulate the leader?s desktop or screen. This feature is seldom used.

Of course, there are web conferencing vendors or providers that provide these services of different basis. Some web conferencing providers charge a nominal monthly fee while others may charge for every time the software was used.

Readying up your computer or your personal stuff to be used with web conferencing is really not that complicated. New computers normally would have installed software in them that is necessary for web conferencing, if none, the installation process is relatively easy to accomplish.

Web conferencing provides a great way and venue for short and straightforward business related exchanges like meetings, demonstrations, orientation or even product roll-outs. Web conferencing made it possible for us to have non- physical communication for business meetings and affairs. Technology certainly makes life easier.

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Web conferencing programs are readily available in the market nowadays. Web conferencing offers instant messaging and hosting of group discussions. It is a great way for conducting meetings, seminars, even presentations or product roll-outs.

Conferencing technology has already achieved immense improvement. Teleconferencing is a product of the conferencing technology. With teleconferencing, it is mainly about conference calls where small to very large groups of people can participate to or listen to the phone conversation. With video conferencing, the presenter can appear on the screens of all the attendees or for small groups, all the attendees can appear on the screen in separate webcam windows.

Web conferencing is often confused with web seminars. There is just a thin line separating or differentiating each other, it is mainly about the number of the attendees or participants and the amount of interactivity in the meeting or presentation.

Web seminars are usually more than ten people and only the organizer and a small number of panellists would have the control over the discussion. With web conferencing, it is normally limited to ten people, where the attendees or participants would have the opportunity to present and take control of the flow of the discussion.

Web conferencing programs use internet communication to transfer and share files and applications. These programs combine HTML, Java scripts, flash animation, instant messaging and even audio and video streaming.

Through the combination of these, web conferencing can offer several features. These features are application and file sharing, desktop sharing, co-browsing the internet, white boards, polling/surveying, text messaging, PowerPoint presentations and even private meeting rooms.

There are two options to choose from if a company or any institution is interested in using web conferencing. There are conferencing software that can be installed in computers and host the meeting themselves. Another way is by using a hosting service that provides the software and server space to conduct the web-based meetings.

How web conferences run depend on the software, hosting and how the moderator or organizer runs the meeting. Prior to the meeting the moderator or organizer often compiles the documents and files for the meeting and have them distributed. The organizer then sends out e-mails or text messages inviting the guests and participants citing the certain day and time the web conference will start.

Attendees may accept or reject the invitation and their calendar program will add the meeting to their schedule. The invitation sent out includes a link to the conference and a password or access code to join the conference. The attendee just have to click the URL and enter the password or access code.

Once the attendees have already logged on to the conference, the organizer or presenter controls the meeting. The presenter has the ability to share the desktop and other documents and applications. Control of the flow of the discussion can be handed over to other attendees letting them to present. Participants can communicate to each other by audio or video, voice chat, instant messaging or desktop sharing.

Images from the presenter?s computer are constantly being uploaded to the server and sent to attendees, it is much like video streaming. Participants can share documents and applications because the files are temporarily available on the server where anyone with the right link and password can access. To end the conference or to log out of the meeting, participants just simply close their conferencing programs.

Web conferences are easy to set up and can forge strong working relationships among employees. Collaborations and cooperation made through web conferencing can play a very important role in improving the business and the operations of certain institutions.

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Web conferencing is making big waves in the last few years. Through web conferencing meetings, consultations, collaborations, presentations, orientations and other business matters can now be done even if the participants are geographically dispersed.

Web conferencing offers different features that enable all of these possible. File, document, application, even desktop sharing are available. Instant messaging, polling, surveying, recording, and playback of meetings is also readily available. VoIP is also another feature almost present in all of web conference programs.

VoIP stands for Voice over Internet Protocol. This is the method of transmitting analog audio signals through the internet. Analog signals are converted in digital data so it can be transmitted through internet connection. VoIP can turn a standard internet connection into a way to place free phone calls.

VoIP enables the user to make phone calls from anywhere with broadband connectivity. There are also VoIP soft phone providers. A soft phone is client software that loads VoIP service onto the desktop or laptop. It would display an interface on the screen that looks like a traditional telephone. Microphone or headset is a requirement to place phone calls on the soft phone.

Adding VoIP into web conferencing is like merging data and audio in a more convenient system. But there are some doubters on the affectivity of VoIP in web conferencing.

There are advantages and disadvantages for using VoIP. VoIP dramatically cuts the costs allotted for voice minute charges. Adding audio and voice in web conferences enhances the effectiveness of the meetings. Requirements for VoIP set-up is also minimal, like personal computer, broadband connection and a communications headset or other audio input device.

Before VoIP web conferencing, companies and businesses pays a lot of money for international calls using landline connections. But with VoIP, companies can save hundreds of thousands of dollars each year. By using a phone adaptor (ATA), the VoIP technology can travel anywhere. The user just have to connect their phone adaptor to a broadband connection to use it.

Two persons are not the only people that can speak on the phone line. With VoIP, setting up a conference for the whole teams in real time is possible. More calls can be handled on one access line. VoIP also has several features like Caller ID, Contact Lists, Voicemail, etc.

Meanwhile there are people who cast doubts over the VoIP use in web conferences. The voice quality is one of the biggest question over the use of VoIP. The biggest issue is echo, especially if the participants are using speakers and microphone instead of headsets.

Another consideration is that VoIP is dependent on electricity or wall power. For normal telephones, if power goes down, the phone is still working. With VoIP, no power means no phone. Since VoIP also uses computer and internet, it is susceptible to worms, viruses and even hacking. To resolve this issue, VoIP developers and providers are already working on VoIP encryption.

For worst case scenarios, a computer crashing in the middle of the call will also mean no phone. VoIP phone system is entirely dependent on personal computers and the broadband connection.

VoIP and web conferencing are still very young and developing technology. There are sill room for improvement to further improve the efficiency of VoIP. Similar to other emerging technology, the start is always the jittery part. VoIP service providers are still facing a lot of challenges to better improve the services they are offering.

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Web conferencing programs are readily available in the market nowadays. Web conferencing offers instant messaging and hosting of group discussions. It is a great way for conducting meetings, seminars, even presentations or product roll-outs.

Conferencing technology has already achieved immense improvement. Teleconferencing is a product of the conferencing technology. With teleconferencing, it is mainly about conference calls where small to very large groups of people can participate to or listen to the phone conversation. With video conferencing, the presenter can appear on the screens of all the attendees or for small groups, all the attendees can appear on the screen in separate webcam windows.

Web conferencing is often confused with web seminars. There is just a thin line separating or differentiating each other, it is mainly about the number of the attendees or participants and the amount of interactivity in the meeting or presentation.

Web seminars are usually more than ten people and only the organizer and a small number of panellists would have the control over the discussion. With web conferencing, it is normally limited to ten people, where the attendees or participants would have the opportunity to present and take control of the flow of the discussion.

Web conferencing programs use internet communication to transfer and share files and applications. These programs combine HTML, Java scripts, flash animation, instant messaging and even audio and video streaming.

Through the combination of these, web conferencing can offer several features. These features are application and file sharing, desktop sharing, co-browsing the internet, white boards, polling/surveying, text messaging, PowerPoint presentations and even private meeting rooms.

There are two options to choose from if a company or any institution is interested in using web conferencing. There are conferencing software that can be installed in computers and host the meeting themselves. Another way is by using a hosting service that provides the software and server space to conduct the web-based meetings.

How web conferences run depend on the software, hosting and how the moderator or organizer runs the meeting. Prior to the meeting the moderator or organizer often compiles the documents and files for the meeting and have them distributed. The organizer then sends out e-mails or text messages inviting the guests and participants citing the certain day and time the web conference will start.

Attendees may accept or reject the invitation and their calendar program will add the meeting to their schedule. The invitation sent out includes a link to the conference and a password or access code to join the conference. The attendee just have to click the URL and enter the password or access code.

Once the attendees have already logged on to the conference, the organizer or presenter controls the meeting. The presenter has the ability to share the desktop and other documents and applications. Control of the flow of the discussion can be handed over to other attendees letting them to present. Participants can communicate to each other by audio or video, voice chat, instant messaging or desktop sharing.

Images from the presenter?s computer are constantly being uploaded to the server and sent to attendees, it is much like video streaming. Participants can share documents and applications because the files are temporarily available on the server where anyone with the right link and password can access. To end the conference or to log out of the meeting, participants just simply close their conferencing programs.

Web conferences are easy to set up and can forge strong working relationships among employees. Collaborations and cooperation made through web conferencing can play a very important role in improving the business and the operations of certain institutions.

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Web conferencing programs are readily available in the market nowadays. Web conferencing offers instant messaging and hosting of group discussions. It is a great way for conducting meetings, seminars, even presentations or product roll-outs.

Conferencing technology has already achieved immense improvement. Teleconferencing is a product of the conferencing technology. With teleconferencing, it is mainly about conference calls where small to very large groups of people can participate to or listen to the phone conversation. With video conferencing, the presenter can appear on the screens of all the attendees or for small groups, all the attendees can appear on the screen in separate webcam windows.

Web conferencing is often confused with web seminars. There is just a thin line separating or differentiating each other, it is mainly about the number of the attendees or participants and the amount of interactivity in the meeting or presentation.

Web seminars are usually more than ten people and only the organizer and a small number of panellists would have the control over the discussion. With web conferencing, it is normally limited to ten people, where the attendees or participants would have the opportunity to present and take control of the flow of the discussion.

Web conferencing programs use internet communication to transfer and share files and applications. These programs combine HTML, Java scripts, flash animation, instant messaging and even audio and video streaming.

Through the combination of these, web conferencing can offer several features. These features are application and file sharing, desktop sharing, co-browsing the internet, white boards, polling/surveying, text messaging, PowerPoint presentations and even private meeting rooms.

There are two options to choose from if a company or any institution is interested in using web conferencing. There are conferencing software that can be installed in computers and host the meeting themselves. Another way is by using a hosting service that provides the software and server space to conduct the web-based meetings.

How web conferences run depend on the software, hosting and how the moderator or organizer runs the meeting. Prior to the meeting the moderator or organizer often compiles the documents and files for the meeting and have them distributed. The organizer then sends out e-mails or text messages inviting the guests and participants citing the certain day and time the web conference will start.

Attendees may accept or reject the invitation and their calendar program will add the meeting to their schedule. The invitation sent out includes a link to the conference and a password or access code to join the conference. The attendee just have to click the URL and enter the password or access code.

Once the attendees have already logged on to the conference, the organizer or presenter controls the meeting. The presenter has the ability to share the desktop and other documents and applications. Control of the flow of the discussion can be handed over to other attendees letting them to present. Participants can communicate to each other by audio or video, voice chat, instant messaging or desktop sharing.

Images from the presenter?s computer are constantly being uploaded to the server and sent to attendees, it is much like video streaming. Participants can share documents and applications because the files are temporarily available on the server where anyone with the right link and password can access. To end the conference or to log out of the meeting, participants just simply close their conferencing programs.

Web conferences are easy to set up and can forge strong working relationships among employees. Collaborations and cooperation made through web conferencing can play a very important role in improving the business and the operations of certain institutions.

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Desktop Sharing Wonder: A Web Conferencing Feature

According to a 2003 study by the United States Bureau of Labor Statistics, 84 percent of American workers use computers at home. More and more workers are also working at home or on the road. In 2004, about 20.7 million Americans did some or all of their work at home. Web conferencing enables work or professional collaboration among co-workers and clients even if they are geographically apart.

Web conferencing enables document, file, application and even desktop sharing. Web conferencing can use a downloaded software or just access a URL and use a password or access code to join the group conducting the web-based conference. Web conference lessens the company funds spent on travel and also the time and effort invested on travelling.

File sharing, conducting presentations, orientations, product roll-outs and consultation can be done ? in real time ? through the internet. Desktop sharing is one of the most important feature/component included in web conferencing packages. Desktop sharing enhances the ability to interact and communicate with colleagues despite of being away from each other.

With desktop sharing, workers can access their work computers from any device that has internet connection, including home computers and laptops. Desktop sharing makes it easier and more engaging compared to teleconferences. With desktop and application sharing (another feature of web conferencing), one can use the applications without buying, downloading or installing any software.

According to Dave Roos (author, How Desktop Sharing Works), desktop sharing works by sending packets of information from a host computer to a remote computer. Data travel through the internet. Data maybe in JPEG and GIF format, while other data may arrive as individual pixels assigned to a particular X and Y coordinate. Data is compressed before sending it out to minimize the bandwidth used in the transfer process.

With desktop sharing, remote login or control is possible. With remote login or control, it is necessary to have a downloaded software for the sharing, internet connection and secure desktop sharing network. To share a desktop, the host computer allows a remote user to view the contents of the host computer?s desktop.

The host computer can also hand over the control of the mouse and keyboard to the remote user. Handing off the control will enable the remote user to manipulate the mouse and keyboard of the host computer.

Desktop sharing has been frequently used by technical support representatives to trouble shoot technical and software problems without physically visiting the clients. Desktop sharing provides a better customer experience. Complications brought about by providing too many instructions over the phone are lessened by remote login and access.

During a web conference, the host or presenter may allow other attendees to view his desktop to show the presentation or data that he?s encountering some problems. Attendees, then, can have control over the host?s equipment and further explain the other steps the host can take.

Desktop sharing also enables workers to enhance their collaboration and cooperation towards productiveness. If an employee is sent to a another location to conduct seminars or to do a very important presentation, this employee may contact his co-workers and ask for their opinion about his presentation. Co-workers can access the employee?s computer and provide some input about the presentation without physically going and visiting the employee who is away.

Through desktop sharing and web conferencing, working and professional relationship are improved. Conducive and productive working atmosphere is developed inside the workplace.

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